Water

Armenia: Management Contract, 3 Utilities

By December 12, 2018 No Comments

German Financial Cooperation with Armenia: Municipal Infrastructure Programme I+II / Management Contract for 3 Water Utilities in Armenia

Services provided

  • Management, O&M services, restructuring & performance improvement with regard to technical, financial, commercial and HR functions
  • General management: designing and implementing Management Information System (MIS), human resources management and staff optimization
  • Commercial management: development and implementation of customer surveys and update of the customer data base, inventory, cost recovering tariff system, improving billing & collection etc., customer awareness and public information program
  • Financial management: design and implementation of a general ledger and cost accounting system
  • Technical operations: Improving operation and maintenance, increasing water supply duration, loss reduction programme

CLIENT

State Committee of Water Economy of the RA Ministry of Territorial Administration  

DONOR

KfW

DURATION

2009-2016

CONTRACT VALUE

EUR 4.5 million (contract+ add1) EUR 2.1 million (add2)