German Financial Cooperation with Armenia: Municipal Infrastructure Programme I+II / Management Contract for 3 Water Utilities in Armenia
Services provided
- Management, O&M services, restructuring & performance improvement with regard to technical, financial, commercial and HR functions
- General management: designing and implementing Management Information System (MIS), human resources management and staff optimization
- Commercial management: development and implementation of customer surveys and update of the customer data base, inventory, cost recovering tariff system, improving billing & collection etc., customer awareness and public information program
- Financial management: design and implementation of a general ledger and cost accounting system
- Technical operations: Improving operation and maintenance, increasing water supply duration, loss reduction programme
CLIENT
State Committee of Water Economy of the RA Ministry of Territorial Administration
DONOR
KfW
DURATION
2009-2016
CONTRACT VALUE
EUR 4.5 million (contract+ add1) EUR 2.1 million (add2)
